Epic Cellars rating history
Historical rating trends and review volume analysis
Current Rating
5.0
5.0
Total Reviews
3,297
Verified customer feedback
Recent Change
+1new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 5.0 | 3,297(+1) | |
| Jan 07, 2026 | 5.0 | 3,296 | |
| Jan 06, 2026 | 5.0 | 3,296 | |
| Jan 05, 2026 | 5.0 | 3,296(+1) | |
| Jan 04, 2026 | 5.0 | 3,295 |
📊 AI Summary
Epic Cellars generally maintains a high rating, though recent reviews suggest some inconsistency in service and product quality. Positive feedback frequently praises the excellent wine selection and knowledgeable staff, while recurring complaints center on shipping delays and issues with damaged or incorrect orders.
What customers like
- Exceptional and diverse wine selection, often highlighting rare finds.
- Staff are frequently described as knowledgeable, helpful, and providing excellent recommendations.
- Positive experiences with the quality and taste of the wines received.
Main concerns
- Significant and recurring issues with shipping delays and slow delivery times.
- Multiple reports of receiving damaged bottles or incorrect items in their orders.
- Some customers experienced difficulty reaching customer service to resolve order issues.
Key Themes
Logistics and Fulfillment (Shipping/Damage)Product Quality and SelectionCustomer Service Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano