Elegant Themes rating history
Historical rating trends and review volume analysis
Current Rating
4.8
4.8
Total Reviews
24,843
Verified customer feedback
Recent Change
+1new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.8 | 24,843(+1) | |
| Jan 08, 2026 | 4.8 | 24,842(+1) | |
| Jan 07, 2026 | 4.8 | 24,841 | |
| Jan 06, 2026 | 4.8 | 24,841(+1) | |
| Jan 05, 2026 | 4.8 | 24,840(+2) | |
| Jan 04, 2026 | 4.8 | 24,838(+1) | |
| Jan 03, 2026 | 4.8 | 24,837(+2) | |
| Jan 02, 2026 | 4.8 | 24,835(+2) | |
| Jan 01, 2026 | 4.8 | 24,833 | |
| Dec 31, 2025 | 4.8 | 24,833 |
📊 AI Summary
Customer sentiment for Elegant Themes on Trustpilot is overwhelmingly positive, reflected in the high current rating and the dominance of 5-star reviews. Users frequently praise the quality and value of the Divi theme and builder, though some recent feedback points to occasional issues with customer support responsiveness and documentation clarity.
What customers like
- The Divi theme and builder are consistently highlighted as powerful, versatile, and offering excellent value for money.
- Many users express long-term satisfaction, noting the continuous updates and feature additions keep the product competitive.
- The ease of use for creating professional-looking websites without extensive coding knowledge is a major recurring positive point.
Main concerns
- A few recent reviews mention slow or unhelpful responses from customer support when complex technical issues arise.
- Some users find the sheer number of options in Divi overwhelming, leading to a steep initial learning curve.
- Occasional complaints about specific updates introducing minor bugs or breaking existing layouts are present.
Key Themes
Product Value and Features (Divi)Customer Support ExperienceEase of Use vs. Complexity
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano