Electronic Arts rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Customer sentiment for Electronic Arts on Trustpilot is highly polarized, resulting in a low overall rating. While some users praise specific game titles and enjoyable gameplay experiences, a significant portion of recent reviews heavily criticizes issues related to customer service, frustrating in-game monetization practices, and persistent technical bugs.
What customers like
- Enjoyment of specific titles like 'EA FC 24' and 'Apex Legends' when they function correctly.
- Positive feedback on the quality of gameplay mechanics in certain flagship sports titles.
- Occasional praise for the EA Play subscription service value.
Main concerns
- Widespread complaints about extremely poor and unresponsive customer support when issues arise.
- Strong negative reaction to aggressive monetization, particularly concerning 'Ultimate Team' packs and microtransactions.
- Frequent reports of game-breaking bugs, server instability, and connection issues across multiple titles.
Key Themes
Customer Service FailureMonetization/Loot Box CriticismTechnical Stability and Bugs
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AI Analysis
Monthly comparisons powered by GPT-5-nano