eBay rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
16,883
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.3 | 16,883(+15) | |
| Jan 08, 2026 | 1.3 | 16,868(+8) | |
| Jan 07, 2026 | 1.3 | 16,860(+10) | |
| Jan 06, 2026 | 1.3 | 16,850(+8) | |
| Jan 05, 2026 | 1.3 | 16,842(+10) | |
| Jan 04, 2026 | 1.3 | 16,832(+6) | |
| Jan 03, 2026 | 1.3 | 16,826(+4) | |
| Jan 02, 2026 | 1.3 | 16,822(+8) | |
| Jan 01, 2026 | 1.3 | 16,814(+10) | |
| Dec 31, 2025 | 1.3 | 16,804 |
📊 AI Summary
Customer sentiment for eBay appears mixed, with a significant number of 5-star reviews suggesting satisfaction with core services, but a notable volume of 1-star reviews indicating serious issues, particularly concerning customer service and dispute resolution. Positive feedback often centers on the platform's utility for buying and selling, while negative experiences frequently highlight difficulties in getting issues resolved by support staff.
What customers like
- Platform remains a reliable place to find a wide variety of items.
- Successful transactions and good deals are frequently mentioned by satisfied users.
- Ease of listing items for sellers is sometimes appreciated.
Main concerns
- Severe dissatisfaction with customer service responsiveness and resolution quality.
- Frequent complaints about unfair account suspensions or restrictions without clear justification.
- Issues with buyer/seller protection processes being biased or ineffective during disputes.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano