EasyETA.com rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
940
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.0 | 940 | |
| Jan 07, 2026 | 4.0 | 940 | |
| Jan 06, 2026 | 4.0 | 940 | |
| Jan 05, 2026 | 4.0 | 940 |
📊 AI Summary
EasyETA.com generally receives positive feedback, evidenced by a high current rating and a majority of 5-star reviews, often praising the accuracy and ease of use. However, a notable minority of customers report significant issues, particularly concerning customer service responsiveness and unexpected billing practices. The overall sentiment is positive, but the negative experiences highlight areas needing immediate operational improvement.
What customers like
- The service is frequently described as 'incredibly accurate' and 'spot on' regarding ETAs.
- Users appreciate the 'simple interface' and 'ease of integration' for tracking.
- Several reviews mention that the service saved them significant time and improved logistics planning.
Main concerns
- Multiple users complained about 'unresponsive customer support' when issues arose.
- There are recurring complaints regarding 'hidden fees' or 'unexpected automatic renewals' leading to billing disputes.
- A few reviews cited instances where the tracking data became 'stale' or 'stopped updating' without notification.
Key Themes
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