e-Rewards rating history

Historical rating trends and review volume analysis

Current Rating

4.1
4.1

Total Reviews

8,511

Verified customer feedback

Recent Change

+2new reviews
📈

Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
4.1
8,511(+2)
Jan 08, 2026
4.1
8,509(+1)
Jan 07, 2026
4.1
8,508
Jan 06, 2026
4.1
8,508(+1)
Jan 05, 2026
4.1
8,507
Jan 04, 2026
4.1
8,507(+2)
Jan 03, 2026
4.1
8,505(+1)
Jan 02, 2026
4.1
8,504(+4)
Jan 01, 2026
4.1
8,500(+2)
Dec 31, 2025
4.1
8,498

📊 AI Summary

e-Rewards generally maintains a high rating, driven by positive feedback on the variety of rewards offered and the ease of earning points. However, a significant portion of recent reviews highlights persistent issues with slow redemption processing times and difficulties reaching customer support when problems arise.

What customers like

  • Users appreciate the wide selection of high-value rewards available.
  • The process for accumulating points through surveys is frequently described as straightforward.
  • Several reviewers noted satisfaction with the quality of the surveys provided.

Main concerns

  • The most common complaint is the extremely slow processing time for reward redemptions, sometimes taking weeks.
  • Difficulty contacting customer service or receiving timely responses to inquiries is a major pain point.
  • Some users reported issues with points expiring before they could be redeemed due to slow processing.

Key Themes

Reward Redemption SpeedCustomer Service ResponsivenessValue of Earning Opportunities

💡 About This Data

Daily Updates

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AI Analysis

Monthly comparisons powered by GPT-5-nano