DoorDash rating history
Historical rating trends and review volume analysis
Current Rating
1.1
1.1
Total Reviews
12,250
Verified customer feedback
Recent Change
+11new reviews
📈
Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.1 | 12,250(+11) | |
| Jan 09, 2026 | 1.1 | 12,239(+5) | |
| Jan 08, 2026 | 1.1 | 12,234(+4) | |
| Jan 07, 2026 | 1.1 | 12,230(+3) | |
| Jan 06, 2026 | 1.1 | 12,227(+9) | |
| Jan 05, 2026 | 1.1 | 12,218(+9) | |
| Jan 04, 2026 | 1.1 | 12,209(+13) | |
| Jan 03, 2026 | 1.1 | 12,196(+7) | |
| Jan 02, 2026 | 1.1 | 12,189(+13) | |
| Jan 01, 2026 | 1.1 | 12,176 |
📊 AI Summary
DoorDash customer sentiment appears mixed, with a significant number of 5-star reviews suggesting satisfaction with successful deliveries, but a substantial volume of 1-star reviews indicating frequent issues, particularly concerning order accuracy and driver conduct. The high volume of reviews suggests a large user base experiencing both excellent and very poor service interactions.
What customers like
- Successful and timely delivery experiences when orders are correct.
- Appreciation for drivers who follow specific delivery instructions.
- General satisfaction with the convenience of the platform when functioning smoothly.
Main concerns
- Frequent complaints about incorrect or missing items in the delivered orders.
- Significant frustration regarding poor communication or unprofessional behavior from some delivery drivers.
- Issues with customer support responsiveness or resolution when problems arise.
Key Themes
Order AccuracyDriver Professionalism/Service QualityCustomer Support Effectiveness
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano