DME Hub rating history
Historical rating trends and review volume analysis
Current Rating
4.7
4.7
Total Reviews
6,034
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 12, 2026 | 4.7 | 6,034 | |
| Jan 11, 2026 | 4.7 | 6,034 |
📊 AI Summary
DME Hub appears to maintain a generally positive reputation based on the high volume of reviews and strong star distribution, though recent feedback suggests recurring issues with delivery times and communication are impacting customer satisfaction.
What customers like
- Customers frequently praise the quality and effectiveness of the Durable Medical Equipment provided.
- Several recent reviews mention helpful and knowledgeable staff when issues are escalated successfully.
- The ordering process itself is often described as straightforward and easy to navigate.
Main concerns
- The most significant recurring complaint involves extremely long wait times for equipment delivery, sometimes exceeding several weeks.
- Multiple users reported poor communication regarding order status updates or delays.
- There are isolated but notable complaints about incorrect billing or insurance processing errors.
Key Themes
Delivery Speed and LogisticsProduct QualityCustomer Service Communication
💡 About This Data
Daily Updates
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AI Analysis
Monthly comparisons powered by GPT-5-nano