Direct Meds rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
6,419
Verified customer feedback
Recent Change
+7new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 12, 2026 | 4.6 | 6,419(+7) | |
| Jan 11, 2026 | 4.6 | 6,412 |
📊 AI Summary
Direct Meds appears to maintain a generally positive reputation based on the high volume of 5-star reviews, though there are recurring issues mentioned regarding prescription accuracy and delivery times that impact the overall customer experience.
What customers like
- Customers frequently praise the competitive pricing and affordability of medications.
- Several reviews highlight the convenience of the online ordering process and home delivery.
- Positive feedback often mentions helpfulness and professionalism of customer service representatives when issues are resolved.
Main concerns
- A significant number of complaints focus on receiving incorrect medications or wrong dosages.
- Delayed shipping and poor tracking updates are common frustrations mentioned in negative reviews.
- Some users report difficulty reaching customer support or long hold times when trying to resolve order errors.
Key Themes
Medication Accuracy/Fulfillment ErrorsShipping Speed and ReliabilityValue and Pricing
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano