Cove rating history
Historical rating trends and review volume analysis
Current Rating
4.5
4.5
Total Reviews
7,168
Verified customer feedback
Recent Change
+12new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.5 | 7,168(+12) | |
| Jan 07, 2026 | 4.5 | 7,156(+4) | |
| Jan 06, 2026 | 4.5 | 7,152(+2) | |
| Jan 05, 2026 | 4.5 | 7,150 |
📊 AI Summary
Cove maintains a strong overall rating, driven primarily by positive feedback on their service speed and the quality of their product/offering. However, a significant portion of recent reviews highlights recurring issues with customer support responsiveness and unexpected billing practices, suggesting operational inconsistencies.
What customers like
- Customers frequently praise the speed of service delivery, noting quick processing times.
- The core product or service itself is often described as high quality and effective.
- Several users mentioned positive interactions with specific, helpful support agents.
Main concerns
- Multiple recent reviews cite significant difficulty reaching customer support or receiving slow responses.
- There are recurring complaints regarding unexpected or confusing billing charges and subscription management.
- A few users experienced issues with the initial setup or onboarding process being overly complicated.
Key Themes
Service Speed vs. Support ResponsivenessBilling Clarity and TransparencyProduct Efficacy
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano