Coursera rating history
Online Education PlatformHistorical rating trends and review volume analysis
Current Rating
Total Reviews
1,024
Verified customer feedback
Recent Change
About Coursera
Coursera is an online learning platform that offers a wide range of courses, professional certificates, and degrees from over 350 leading universities and companies. It provides flexible learning opportunities for individuals looking to start, switch, or advance their careers by acquiring in-demand skills.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.5 | 1,024(+3) | |
| Jan 08, 2026 | 1.5 | 1,021(+3) | |
| Jan 07, 2026 | 1.5 | 1,018(+1) | |
| Jan 06, 2026 | 1.5 | 1,017(+2) | |
| Jan 05, 2026 | 1.5 | 1,015(+2) | |
| Jan 04, 2026 | 1.5 | 1,013(+1) | |
| Jan 03, 2026 | 1.5 | 1,012(+2) | |
| Jan 02, 2026 | 1.5 | 1,010(+3) | |
| Jan 01, 2026 | 1.5 | 1,007 | |
| Dec 31, 2025 | 1.5 | 1,007 |
Similar Companies
📊 AI Summary
Coursera receives overwhelmingly negative feedback, primarily centered on unethical and predatory billing practices, including automatic renewals without adequate notification and refusal to issue refunds. While the platform offers content from reputable institutions, customer service is consistently described as poor, abrupt, and reliant on unhelpful AI bots, leading to a very low overall rating.
What customers like
- Content is generally considered acceptable for the price point (though some found it low quality).
- Offers courses from reputable universities and companies like Google, Stanford, and IBM.
- Provides flexible learning structures for managing personal life alongside education.
Main concerns
- Aggressive and unethical automatic subscription renewals without proper email notification.
- Extreme difficulty in canceling subscriptions, often requiring users to contact banks.
- Customer service is consistently described as abrupt, unhelpful, and refusing legitimate refund requests.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano