Costway rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Costway generally receives positive feedback, evidenced by a high number of 5-star reviews, with customers frequently praising the quality and value of the products received. However, a notable minority of reviews point to significant issues, primarily concerning slow or problematic delivery and difficulties with customer service resolution. The overall sentiment is positive, but operational inconsistencies are clearly impacting some customer experiences.
What customers like
- Product quality is often described as excellent for the price point, with one reviewer noting a 'great quality item for the price'.
- Customers appreciate the value proposition, with several mentioning they are happy with their purchase overall.
- Specific items, like a patio umbrella, were noted as being exactly as described and meeting expectations.
Main concerns
- Delivery issues are a major pain point, with multiple complaints about items arriving late, damaged, or requiring significant follow-up.
- Customer service responsiveness is criticized, with one user stating they had to wait 'weeks' for a response regarding a missing part.
- Issues with missing parts or incorrect items being shipped require frustrating follow-up, indicating potential warehouse/fulfillment errors.
Key Themes
Product Value vs. PriceLogistics and Delivery ReliabilityPost-Sale Customer Support Effectiveness
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AI Analysis
Monthly comparisons powered by GPT-5-nano