Consumer Priority Service rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
9,191
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 06, 2026 | 4.8 | 9,191(+9) | |
| Jan 05, 2026 | 4.8 | 9,182(+3) | |
| Jan 04, 2026 | 4.8 | 9,179(+4) | |
| Jan 03, 2026 | 4.8 | 9,175(+5) | |
| Jan 02, 2026 | 4.8 | 9,170(+4) | |
| Jan 01, 2026 | 4.8 | 9,166(+6) | |
| Dec 31, 2025 | 4.8 | 9,160(+8) | |
| Dec 30, 2025 | 4.8 | 9,152(+2) | |
| Dec 29, 2025 | 4.8 | 9,150(+4) | |
| Dec 28, 2025 | 4.8 | 9,146 |
📊 AI Summary
Customer sentiment for Consumer Priority Service appears largely positive, driven by a high volume of 5-star reviews, though there are recurring issues mentioned regarding service responsiveness and the complexity of the claims process. Positive feedback frequently praises the ease of initial setup and the helpfulness of specific agents. Conversely, negative reviews highlight significant frustration with long wait times for service appointments and difficulties getting claims fully resolved.
What customers like
- Easy and straightforward initial sign-up process.
- Specific agents were noted as being very helpful and professional.
- Quick resolution for simple, straightforward claims.
Main concerns
- Significant delays in scheduling service appointments, sometimes taking weeks.
- Difficulty navigating the claims process, often requiring multiple follow-ups.
- Frustration with automated phone systems and long hold times when trying to reach support.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano