Consumer Cellular rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
11,776
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📈 Latest Analysis
Key Factors
- Overall rating maintained at 4.3/5
- Consistent positive feedback on customer service and value
- Persistent minor issues regarding network coverage and number porting
Recommendations
- Continue monitoring the stability of the 4.3 rating
- Investigate the specific areas mentioned for network coverage complaints
- Review porting process efficiency to address recurring difficulties
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.3 | 11,776(+11) | |
| Jan 08, 2026 | 4.3 | 11,765(+18) | |
| Jan 07, 2026 | 4.3 | 11,747(+20) | |
| Jan 06, 2026 | 4.3 | 11,727(+20) | |
| Jan 05, 2026 | 4.3 | 11,707(+1) | |
| Jan 05, 2026 | 4.3 | 11,706(+14) | |
| Jan 04, 2026 | 4.3 | 11,692(+15) | |
| Jan 03, 2026 | 4.3 | 11,677(+12) | |
| Jan 02, 2026 | 4.3 | 11,665(+14) | |
| Jan 01, 2026 | 4.3 | 11,651 |
📊 AI Summary
Consumer Cellular generally receives positive feedback, reflected in its high overall rating, with customers frequently praising the excellent customer service and affordable pricing. Common positive themes revolve around helpful support agents and good value for money. However, some recurring issues include occasional difficulties with porting numbers and specific complaints about coverage in certain areas.
What customers like
- Customer service agents are frequently described as 'helpful' and 'friendly,' often resolving issues effectively.
- The pricing structure is consistently highlighted as 'affordable' and offering 'great value' compared to competitors.
- Ease of switching and setting up service is mentioned positively by several new customers.
Main concerns
- Several recent reviews mention significant frustration with the number porting process, describing it as slow or requiring multiple calls.
- A few users reported specific issues with network coverage, particularly in rural or less populated areas.
- Some customers expressed dissatisfaction with the complexity of certain plan changes or add-ons.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano