CityPASS® rating history

Historical rating trends and review volume analysis

Current Rating

4.8
4.8

Total Reviews

7,300

Verified customer feedback

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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 08, 2026
4.8
7,300
Jan 07, 2026
4.8
7,300(+1)
Jan 06, 2026
4.8
7,299

📊 AI Summary

CityPASS generally receives positive feedback, reflected in its high overall rating, with customers frequently praising the value and convenience of the bundled attractions. However, recurring issues involve the complexity of booking specific attractions and occasional problems with digital ticket redemption. The majority of recent reviews indicate satisfaction with the cost savings achieved through the pass.

What customers like

  • Excellent value and significant cost savings when visiting multiple attractions.
  • The pass simplifies the process of visiting major city sights.
  • Many users found the digital pass easy to use once activated.

Main concerns

  • Difficulty or confusion when trying to make reservations for specific, high-demand attractions.
  • Issues with digital tickets not scanning correctly or requiring troubleshooting at entry points.
  • Some users felt the pass did not cover enough 'must-see' attractions for their specific itinerary.

Key Themes

Value Proposition and Cost SavingsDigital Redemption and Booking FrictionConvenience of Bundled Access

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano