Cdiscountenergie rating history
Historical rating trends and review volume analysis
Current Rating
1.2
1.2
Total Reviews
218
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📈 Latest Analysis
Key Factors
- No measurable change in rating or review volume between the two periods.
- Consistent negative feedback regarding customer service responsiveness and billing accuracy persists.
Recommendations
- Investigate the static nature of the rating over the observed period (2025-12-31 to 2026-01-05).
- Address the underlying persistent issues mentioned in the summary (customer service and billing) to initiate a positive trend.
- Monitor review volume and rating closely for the next reporting cycle.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.2 | 218 | |
| Jan 08, 2026 | 1.2 | 218 | |
| Jan 07, 2026 | 1.2 | 218 | |
| Jan 06, 2026 | 1.2 | 218 | |
| Jan 05, 2026 | 1.2 | 218 | |
| Jan 05, 2026 | 1.2 | 218 | |
| Jan 04, 2026 | 1.2 | 218 | |
| Jan 03, 2026 | 1.2 | 218 | |
| Jan 02, 2026 | 1.2 | 218 | |
| Jan 01, 2026 | 1.2 | 218 |
📊 AI Summary
Customer sentiment for Cdiscountenergie appears mixed, leaning slightly negative based on the distribution, with a current rating of 2.8/5 across 218 reviews. Positive feedback often centers on competitive pricing and ease of initial subscription, while significant negative experiences frequently involve poor customer service responsiveness and issues with contract management or billing accuracy.
What customers like
- Competitive or low energy prices mentioned by some users.
- Initial subscription process was straightforward for some customers.
- Some users report no issues after signing up.
Main concerns
- Frequent complaints about extremely slow or non-existent customer service response times.
- Significant issues reported regarding incorrect billing or unexpected price changes after the initial offer period.
- Difficulties encountered when trying to cancel contracts or manage account details.
Key Themes
Customer Service ResponsivenessBilling Accuracy and TransparencyContract Management/Cancellation
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano