CarVIO rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
CarVIO generally maintains a high rating, driven by strong satisfaction with the vehicle quality and the ease of the buying process. However, a recurring issue involves delays in paperwork and unexpected administrative fees, which detracts from an otherwise positive customer experience.
What customers like
- Customers frequently praise the quality and condition of the vehicles received, often noting they are 'better than expected'.
- The online platform and initial purchasing steps are described as 'straightforward' and 'very easy to navigate'.
- Several reviews mention positive interactions with customer service representatives who were 'helpful and responsive' when issues arose.
Main concerns
- Significant frustration is expressed regarding slow processing times for title and registration paperwork, with multiple users waiting weeks past the promised date.
- There are repeated complaints about unexpected or hidden administrative fees being added late in the transaction process.
- A few users reported issues with the initial vehicle inspection not catching minor mechanical faults that required immediate post-purchase repair.
Key Themes
Transaction Speed and Paperwork EfficiencyVehicle Quality AssuranceTransparency of Fees
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