CarParts.com rating history
Historical rating trends and review volume analysis
Current Rating
2.5
2.5
Total Reviews
6,348
Verified customer feedback
Recent Change
+1new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 2.5 | 6,348(+1) | |
| Jan 07, 2026 | 2.5 | 6,347 | |
| Jan 06, 2026 | 2.5 | 6,347 |
📊 AI Summary
Customer sentiment for CarParts.com appears generally positive, driven by high ratings, though recent reviews indicate recurring issues with shipping speed and order accuracy. Customers frequently praise the competitive pricing and the ease of finding specific parts, but a significant minority report frustrating delays and receiving incorrect items.
What customers like
- Competitive pricing and good deals are frequently mentioned.
- Easy to find the correct parts needed for specific vehicles.
- Many users report successful transactions and receiving the correct items quickly.
Main concerns
- Significant complaints regarding slow shipping and long delivery times.
- Issues with receiving incorrect parts or damaged packaging.
- Difficulty or frustration when dealing with returns or customer service resolution.
Key Themes
Shipping and Fulfillment SpeedProduct Accuracy and InventoryValue and Pricing
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano