CarBrain rating history
Historical rating trends and review volume analysis
Current Rating
4.9
4.9
Total Reviews
7,295
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.9 | 7,295 | |
| Jan 07, 2026 | 4.9 | 7,295(+1) | |
| Jan 06, 2026 | 4.9 | 7,294 |
📊 AI Summary
CarBrain generally maintains a high rating, though recent reviews suggest a mixed experience. Positive feedback frequently praises the quick and easy process for selling cars, while negative comments often center on low initial offers or unexpected deductions upon vehicle pickup.
What customers like
- The process was described as 'quick and easy' for selling the vehicle.
- Several customers noted the promptness of the pickup service.
- The initial quote was sometimes considered fair or competitive.
Main concerns
- Multiple reviews complained about the final offer being significantly lower than the initial quote.
- Issues were raised regarding the communication or lack thereof during the final stages.
- Some customers felt the towing/pickup process was disorganized or delayed.
Key Themes
Offer discrepancy (Quote vs. Final Price)Speed and ease of transactionCustomer service interaction during pickup
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano