budgetair.com/en_us rating history
Historical rating trends and review volume analysis
Current Rating
3.6
3.6
Total Reviews
8,229
Verified customer feedback
Recent Change
+16new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.6 | 8,229(+16) | |
| Jan 08, 2026 | 3.6 | 8,213(+17) | |
| Jan 07, 2026 | 3.6 | 8,196(+10) | |
| Jan 06, 2026 | 3.6 | 8,186(+7) | |
| Jan 05, 2026 | 3.6 | 8,179(+7) | |
| Jan 04, 2026 | 3.6 | 8,172(+12) | |
| Jan 03, 2026 | 3.6 | 8,160(+6) | |
| Jan 02, 2026 | 3.6 | 8,154(+6) | |
| Jan 01, 2026 | 3.6 | 8,148(+10) | |
| Dec 31, 2025 | 3.6 | 8,138 |
📊 AI Summary
Customer sentiment for budgetair.com/en_us on Trustpilot appears mixed, with a significant volume of reviews suggesting issues primarily related to customer service responsiveness and unexpected fees, despite some users finding the initial booking process straightforward.
What customers like
- Initial booking process was easy and straightforward for some users.
- Some customers successfully secured low-cost flights.
- A few reviews noted that when issues were resolved, the outcome was satisfactory.
Main concerns
- Severe difficulty reaching customer service or getting responses to urgent inquiries.
- Complaints about hidden or unexpected fees being added during or after booking.
- Issues with cancellations, refunds, or changes being handled poorly or not at all.
Key Themes
Customer Service ResponsivenessTransparency of Pricing/FeesPost-Booking Support (Changes/Cancellations)
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano