Breville rating history
Historical rating trends and review volume analysis
Current Rating
4.2
4.2
Total Reviews
7,708
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Nov 23, 2025 | 4.2 | 7,708 |
📊 AI Summary
Customer sentiment for Breville remains largely positive, evidenced by the high overall rating and a strong majority of 5-star reviews. Common praise centers on the quality and performance of the appliances, though recurring issues with customer service responsiveness and product longevity are noted in lower ratings.
What customers like
- Exceptional performance and quality of the espresso machines, with one user stating their 'Barista Express is a dream machine'.
- Durability and build quality are frequently mentioned positively for various appliances.
- Ease of use and intuitive design across several product lines.
Main concerns
- Significant frustration with customer service response times and difficulty obtaining support or replacement parts.
- Reports of premature failure or breakdown of expensive items, such as a grinder stopping working after only a few months.
- High cost of replacement parts when issues do arise, leading to expensive repairs.
Key Themes
Product Performance vs. LongevityCustomer Support ExperiencePremium Build Quality
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano