Bitdefender rating history
Cybersecurity Software & ServicesHistorical rating trends and review volume analysis
Current Rating
Total Reviews
9,931
Verified customer feedback
About Bitdefender
Bitdefender is a global leader in cybersecurity software, providing award-winning threat prevention, detection, and response solutions for consumers, small businesses, and enterprises. They offer a comprehensive suite of products covering device security, privacy, identity protection, and advanced managed security services.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.5 | 9,931 | |
| Jan 08, 2026 | 3.5 | 9,931(+1) | |
| Jan 07, 2026 | 3.5 | 9,930(+2) | |
| Jan 06, 2026 | 3.5 | 9,928(+3) | |
| Jan 05, 2026 | 3.5 | 9,925(+6) | |
| Jan 04, 2026 | 3.5 | 9,919(+2) | |
| Jan 03, 2026 | 3.5 | 9,917(+3) | ↓-0.10 |
| Jan 02, 2026 | 3.6 | 9,914(+3) | |
| Jan 01, 2026 | 3.6 | 9,911(+7) | |
| Dec 31, 2025 | 3.6 | 9,904 |
📊 AI Summary
Bitdefender maintains a generally positive reputation, reflected in its 3.6/5 average rating across nearly 10,000 reviews, with many long-term users praising the core product's effectiveness in stopping threats. However, the overall sentiment is mixed due to recurring issues related to specific features (like Secure Pass) and frustrations with sales/billing practices.
What customers like
- Excellent and highly effective core security product that stops intruders and viruses.
- Outstanding and attentive customer support team that resolves complex issues quickly.
- Reliable performance and non-intrusive operation for long-term users.
Main concerns
- Issues with specific features, such as the Secure Pass/Password Manager frequently stopping or requiring re-login.
- Complaints regarding sharp sales practices, billing errors (e.g., double charging for subscriptions), and activation difficulties.
- Occasional product instability, such as unexpected shutdowns during updates.
💡 About This Data
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AI Analysis
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