BarkBox rating history

Historical rating trends and review volume analysis

Current Rating

4.4
4.4

Total Reviews

8,266

Verified customer feedback

Recent Change

-1new reviews
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
4.4
8,266(-1)
Jan 08, 2026
4.4
8,267
Jan 07, 2026
4.4
8,267
Jan 06, 2026
4.4
8,267
Jan 05, 2026
4.4
8,267
Jan 04, 2026
4.4
8,267
Jan 03, 2026
4.4
8,267
Jan 02, 2026
4.4
8,267
Jan 01, 2026
4.4
8,267
Dec 31, 2025
4.4
8,267

📊 AI Summary

BarkBox generally maintains a positive reputation, evidenced by a high current rating and a large volume of positive reviews focusing on toy quality and customer service responsiveness. However, recurring negative feedback centers on issues with subscription management, specifically unwanted renewals and difficulty canceling, alongside occasional complaints about the value or durability of the toys received.

What customers like

  • Excellent customer service, with representatives like 'Sarah' being praised for quickly resolving issues.
  • High quality and creativity of the themed toys, often described as durable and fun for dogs.
  • The 'Super Chewer' box is frequently highlighted as being worth the extra cost for aggressive chewers.

Main concerns

  • Significant frustration regarding automatic subscription renewals that are difficult to stop or manage online.
  • Complaints about receiving items that are not suitable for the dog's size or chewing style, despite profile settings.
  • Some users report that the treats included in the box sometimes cause digestive upset in their pets.

Key Themes

Subscription Management & BillingProduct Quality & ThemingCustomer Support Responsiveness

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano