BarkBox rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
8,266
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.4 | 8,266(-1) | |
| Jan 08, 2026 | 4.4 | 8,267 | |
| Jan 07, 2026 | 4.4 | 8,267 | |
| Jan 06, 2026 | 4.4 | 8,267 | |
| Jan 05, 2026 | 4.4 | 8,267 | |
| Jan 04, 2026 | 4.4 | 8,267 | |
| Jan 03, 2026 | 4.4 | 8,267 | |
| Jan 02, 2026 | 4.4 | 8,267 | |
| Jan 01, 2026 | 4.4 | 8,267 | |
| Dec 31, 2025 | 4.4 | 8,267 |
📊 AI Summary
BarkBox generally maintains a positive reputation, evidenced by a high current rating and a large volume of positive reviews focusing on toy quality and customer service responsiveness. However, recurring negative feedback centers on issues with subscription management, specifically unwanted renewals and difficulty canceling, alongside occasional complaints about the value or durability of the toys received.
What customers like
- Excellent customer service, with representatives like 'Sarah' being praised for quickly resolving issues.
- High quality and creativity of the themed toys, often described as durable and fun for dogs.
- The 'Super Chewer' box is frequently highlighted as being worth the extra cost for aggressive chewers.
Main concerns
- Significant frustration regarding automatic subscription renewals that are difficult to stop or manage online.
- Complaints about receiving items that are not suitable for the dog's size or chewing style, despite profile settings.
- Some users report that the treats included in the box sometimes cause digestive upset in their pets.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano