ASAP Tickets rating history

Historical rating trends and review volume analysis

Current Rating

4.8
4.8

Total Reviews

104,327

Verified customer feedback

Recent Change

+21new reviews
📈

Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 04, 2026
4.8
104,327(+21)
Jan 03, 2026
4.8
104,306(+20)
Jan 02, 2026
4.8
104,286(+7)
Jan 01, 2026
4.8
104,279(+35)
Dec 30, 2025
4.8
104,244(+15)
Dec 29, 2025
4.8
104,229(+17)
Dec 28, 2025
4.8
104,212(+18)
Dec 27, 2025
4.8
104,194(+12)
Dec 26, 2025
4.8
104,182(+9)
Dec 25, 2025
4.8
104,173

📊 AI Summary

ASAP Tickets currently holds a high rating based on a large volume of reviews, suggesting general customer satisfaction. Recent feedback frequently praises the ease of booking and the helpfulness of customer service agents. However, recurring issues center on unexpected fees and difficulties with cancellations or refunds, indicating friction points in the post-booking process.

What customers like

  • Agents are frequently described as 'very helpful' and 'professional' during the booking process.
  • The online booking platform is often cited as 'easy to use' and 'straightforward'.
  • Several reviews mention successful last-minute bookings being secured quickly.

Main concerns

  • Significant complaints regarding 'hidden fees' or unexpected charges appearing after the initial quote.
  • Difficulty and long wait times associated with processing cancellations and obtaining refunds.
  • Some customers reported being pressured into purchasing additional services or insurance during checkout.

Key Themes

Customer Service Interaction QualityPricing Transparency and Hidden FeesCancellation and Refund Process Efficiency

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano