Applebee's rating history
Historical rating trends and review volume analysis
Current Rating
2.5
2.5
Total Reviews
818
Verified customer feedback
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.5 | 818 | |
| Jan 08, 2026 | 2.5 | 818 | |
| Jan 07, 2026 | 2.5 | 818 | |
| Jan 06, 2026 | 2.5 | 818 | |
| Jan 05, 2026 | 2.5 | 818 | |
| Jan 04, 2026 | 2.5 | 818 | |
| Jan 03, 2026 | 2.5 | 818 | |
| Jan 02, 2026 | 2.5 | 818 | |
| Jan 01, 2026 | 2.5 | 818(+2) | |
| Dec 31, 2025 | 2.5 | 816 |
📊 AI Summary
Applebee's receives a generally mixed to slightly positive reception based on the recent reviews, with a current rating of 3.5/5 across 816 reviews. Customers frequently praise the friendly service and value for money, but significant recurring issues involve slow service times and inconsistent food quality, particularly regarding temperature and accuracy.
What customers like
- Service staff are frequently described as friendly, attentive, and accommodating.
- The value proposition, especially lunch specials or happy hour deals, is often highlighted as a strong point.
- Specific menu items, like the Bourbon Street Chicken, received positive mentions for taste.
Main concerns
- Slow service, with long waits for initial greeting, ordering, and food delivery, is a major complaint.
- Inconsistent food quality, with multiple reports of food arriving cold or incorrectly prepared.
- Issues with drink orders being forgotten or taking an excessive amount of time to arrive.
Key Themes
Service Speed and EfficiencyFood Temperature and AccuracyStaff Friendliness vs. Operational DelaysValue Perception
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano