American Cruise Lines rating history
Historical rating trends and review volume analysis
Current Rating
4.8
4.8
Total Reviews
8,479
Verified customer feedback
Recent Change
+23new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.8 | 8,479(+23) | |
| Jan 08, 2026 | 4.8 | 8,456 | |
| Jan 07, 2026 | 4.8 | 8,456(+1) | |
| Jan 06, 2026 | 4.8 | 8,455 | |
| Jan 05, 2026 | 4.8 | 8,455 | |
| Jan 04, 2026 | 4.8 | 8,455 | |
| Jan 03, 2026 | 4.8 | 8,455 | |
| Jan 02, 2026 | 4.8 | 8,455 | |
| Jan 01, 2026 | 4.8 | 8,455 | |
| Dec 31, 2025 | 4.8 | 8,455 |
📊 AI Summary
Customer sentiment for American Cruise Lines appears generally positive, supported by a high current rating of 4.3/5 across 8455 reviews. Recent feedback frequently praises the exceptional service provided by the crew and the high quality of the onboard dining experiences. However, recurring issues involve the high cost of excursions and occasional problems with cabin maintenance or Wi-Fi connectivity.
What customers like
- Exceptional and attentive service from the crew members, often described as going above and beyond.
- High quality and delicious food, with many reviewers highlighting the dining experience as a major plus.
- The smaller ship size allows for unique access to ports and a more intimate atmosphere.
Main concerns
- The cost of optional shore excursions is frequently cited as being excessively high.
- Some guests reported issues with cabin maintenance, such as plumbing problems or dated furnishings.
- Inconsistent or unreliable Wi-Fi service throughout the cruise.
Key Themes
Crew Service ExcellenceValue Perception (Cost vs. Inclusions)Onboard Amenities and Maintenance
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano