Allstate Protection Plans rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
29,551
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.1 | 29,551(+14) | |
| Jan 08, 2026 | 4.1 | 29,537(+55) | |
| Jan 07, 2026 | 4.1 | 29,482(+9) | |
| Jan 06, 2026 | 4.1 | 29,473(+14) | |
| Jan 05, 2026 | 4.1 | 29,459(+12) | |
| Jan 04, 2026 | 4.1 | 29,447(+73) | |
| Jan 03, 2026 | 4.1 | 29,374(+3) | |
| Jan 02, 2026 | 4.1 | 29,371(+2) | |
| Jan 01, 2026 | 4.1 | 29,369(+5) | |
| Dec 31, 2025 | 4.1 | 29,364 |
📊 AI Summary
Customer sentiment for Allstate Protection Plans appears largely positive, evidenced by a high current rating and a significant majority of 5-star reviews. Positive feedback frequently praises the ease of filing claims and the helpfulness of customer service representatives. However, recurring negative themes suggest significant issues with claim approval processes and slow resolution times, leading to frustration among dissatisfied customers.
What customers like
- Customer service representatives are often described as 'helpful' and 'professional' during the initial contact.
- The process for filing a claim is frequently cited as 'easy' and 'straightforward'.
- Several reviews mention quick initial service or repair scheduling.
Main concerns
- Significant frustration exists regarding claim denials or low settlement offers, with one user stating, 'They found every reason not to cover the repair.'
- Long wait times for claim resolution and communication delays are a common complaint.
- Some customers report unexpected price increases or difficulty understanding coverage details upon renewal.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano