Allianz Partners USA rating history
Historical rating trends and review volume analysis
Current Rating
4.1
4.1
Total Reviews
162,949
Verified customer feedback
Recent Change
+131new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 05, 2026 | 4.1 | 162,949(+131) | |
| Jan 04, 2026 | 4.1 | 162,818(+121) | |
| Jan 03, 2026 | 4.1 | 162,697(+162) | |
| Jan 02, 2026 | 4.1 | 162,535(+147) | |
| Jan 01, 2026 | 4.1 | 162,388(+153) | |
| Dec 31, 2025 | 4.1 | 162,235(+152) | |
| Dec 30, 2025 | 4.1 | 162,083(+162) | |
| Dec 29, 2025 | 4.1 | 161,921(+118) | |
| Dec 28, 2025 | 4.1 | 161,803(+130) | |
| Dec 27, 2025 | 4.1 | 161,673 |
📊 AI Summary
Allianz Partners USA maintains a high overall rating, driven by a large volume of positive feedback, though recent reviews indicate recurring issues with claims processing speed and communication clarity. Customers frequently praise the ease of initial sign-up and the helpfulness of customer service representatives when issues are resolved.
What customers like
- Ease of purchasing and setting up travel insurance plans.
- Helpful and polite customer service agents when direct contact is made.
- Quick reimbursement for minor, straightforward claims.
Main concerns
- Significant delays in the claims adjudication and payment process.
- Difficulty navigating the online portal for claim submissions and tracking.
- Inconsistent communication regarding claim status updates, leading to frustration.
Key Themes
Claims Processing EfficiencyCustomer Service Interaction QualityDigital Platform Usability
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano