AliExpress rating history
Historical rating trends and review volume analysis
Current Rating
2.2
2.2
Total Reviews
178,108
Verified customer feedback
Recent Change
+36new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 04, 2026 | 2.2 | 178,108(+36) | |
| Jan 03, 2026 | 2.2 | 178,072(+45) | |
| Jan 02, 2026 | 2.2 | 178,027(+38) | |
| Jan 01, 2026 | 2.2 | 177,989(+75) | |
| Dec 30, 2025 | 2.2 | 177,914(-226) | |
| Dec 29, 2025 | 2.2 | 178,140(+43) | |
| Dec 28, 2025 | 2.2 | 178,097(+32) | |
| Dec 27, 2025 | 2.2 | 178,065(+39) | |
| Dec 26, 2025 | 2.2 | 178,026(+33) | |
| Dec 25, 2025 | 2.2 | 177,993 |
📊 AI Summary
AliExpress maintains a generally positive rating on Trustpilot, driven by frequent praise for low prices and the vast product selection. However, a significant portion of recent reviews highlights persistent issues related to extremely long shipping times and difficulties with customer service resolution, particularly concerning refunds or tracking issues.
What customers like
- Customers frequently praise the extremely low prices and competitive deals available on the platform.
- The wide variety and extensive catalog of products are often cited as a major advantage.
- Some users report receiving their orders surprisingly quickly, exceeding expectations for international shipping.
Main concerns
- The most common complaint revolves around excessively long delivery times, sometimes taking months for items to arrive.
- Difficulty in getting timely and effective customer support, especially when disputes or refund requests arise.
- Issues with product quality not matching the description or photos provided by sellers.
Key Themes
Shipping Speed and LogisticsPrice CompetitivenessCustomer Service ResponsivenessProduct Accuracy
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano