Adobe Lightroom rating history

Software as a Service (SaaS)

Historical rating trends and review volume analysis

Current Rating

1.1
1.1

Total Reviews

6,607

Verified customer feedback

Recent Change

+6new reviews

About Adobe Lightroom

Adobe Lightroom is a software product offered by Adobe, primarily functioning as an online photo editor and part of the broader Adobe Creative Cloud ecosystem. It is a subscription-based service focused on image management and editing tools for consumers and professionals.

🏢 Technology and Digital MediaPhoto EditingCreative SoftwareSubscription ServiceDigital ImagingCloud Services
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 10, 2026
1.1
6,607(+6)
Jan 09, 2026
1.1
6,601(+3)
Jan 08, 2026
1.1
6,598(+4)
Jan 07, 2026
1.1
6,594(+5)
Jan 06, 2026
1.1
6,589(+4)
Jan 05, 2026
1.1
6,585(+5)
Jan 04, 2026
1.1
6,580(+4)
Jan 03, 2026
1.1
6,576(+1)
Jan 02, 2026
1.1
6,575(+4)
Jan 01, 2026
1.1
6,571

📊 AI Summary

Adobe Lightroom, despite being a software product, receives overwhelmingly negative feedback primarily centered on its business practices rather than the software functionality itself. The dominant themes are extreme difficulty in canceling subscriptions, unexpected and hidden fees, poor customer support, and aggressive monetization strategies that frustrate long-term users.

What customers like

  • The software itself is sometimes acknowledged as 'Good software' (Review 11).
  • The product is used for necessary daily tasks like Generative Fill (Review 5) and basic PDF opening (Review 6, though this is likely Acrobat confusion).

Main concerns

  • Extreme difficulty and near impossibility of canceling subscriptions, often leading to continued unauthorized charges.
  • Aggressive monetization, including hidden fees, unexpected price increases, and moving previously free features to premium tiers.
  • Severely criticized customer support, described as unhelpful, difficult to understand, and often inaccessible (e.g., AI bots disconnecting users).

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano