Adobe Lightroom rating history
Software as a Service (SaaS)Historical rating trends and review volume analysis
Current Rating
Total Reviews
6,607
Verified customer feedback
Recent Change
About Adobe Lightroom
Adobe Lightroom is a software product offered by Adobe, primarily functioning as an online photo editor and part of the broader Adobe Creative Cloud ecosystem. It is a subscription-based service focused on image management and editing tools for consumers and professionals.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.1 | 6,607(+6) | |
| Jan 09, 2026 | 1.1 | 6,601(+3) | |
| Jan 08, 2026 | 1.1 | 6,598(+4) | |
| Jan 07, 2026 | 1.1 | 6,594(+5) | |
| Jan 06, 2026 | 1.1 | 6,589(+4) | |
| Jan 05, 2026 | 1.1 | 6,585(+5) | |
| Jan 04, 2026 | 1.1 | 6,580(+4) | |
| Jan 03, 2026 | 1.1 | 6,576(+1) | |
| Jan 02, 2026 | 1.1 | 6,575(+4) | |
| Jan 01, 2026 | 1.1 | 6,571 |
📊 AI Summary
Adobe Lightroom, despite being a software product, receives overwhelmingly negative feedback primarily centered on its business practices rather than the software functionality itself. The dominant themes are extreme difficulty in canceling subscriptions, unexpected and hidden fees, poor customer support, and aggressive monetization strategies that frustrate long-term users.
What customers like
- The software itself is sometimes acknowledged as 'Good software' (Review 11).
- The product is used for necessary daily tasks like Generative Fill (Review 5) and basic PDF opening (Review 6, though this is likely Acrobat confusion).
Main concerns
- Extreme difficulty and near impossibility of canceling subscriptions, often leading to continued unauthorized charges.
- Aggressive monetization, including hidden fees, unexpected price increases, and moving previously free features to premium tiers.
- Severely criticized customer support, described as unhelpful, difficult to understand, and often inaccessible (e.g., AI bots disconnecting users).
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano