Adapthealth rating history
Historical rating trends and review volume analysis
Current Rating
4.7
4.7
Total Reviews
6,840
Verified customer feedback
Recent Change
+6new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.7 | 6,840(+6) | |
| Jan 07, 2026 | 4.7 | 6,834(+5) | |
| Jan 06, 2026 | 4.7 | 6,829(+3) | |
| Jan 05, 2026 | 4.7 | 6,826 | |
| Jan 04, 2026 | 4.7 | 6,826 |
📊 AI Summary
Adapthealth generally receives positive feedback, evidenced by a high current rating and a large majority of 5-star reviews, though a notable minority of customers report significant issues with customer service responsiveness and the complexity of the ordering/billing process.
What customers like
- Many users praise the quality and effectiveness of the medical supplies provided.
- Several reviews mention that the delivery process was fast and efficient when orders were processed correctly.
- Some customers specifically highlight helpfulness of certain representatives when issues were resolved.
Main concerns
- Frequent complaints center on extremely poor customer service, citing long hold times and unreturned calls.
- There are recurring issues with incorrect billing, unexpected charges, and difficulty navigating insurance verification.
- A significant number of negative reviews detail long delays in receiving necessary equipment or supplies.
Key Themes
Customer Service ResponsivenessBilling and Insurance AccuracyProduct Fulfillment Speed
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano