Aceable Insurance rating history
Historical rating trends and review volume analysis
Current Rating
4.9
4.9
Total Reviews
10,540
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 11, 2026 | 4.9 | 10,540 | |
| Jan 10, 2026 | 4.9 | 10,540 | |
| Jan 09, 2026 | 4.9 | 10,540 | |
| Jan 08, 2026 | 4.9 | 10,540 | |
| Jan 07, 2026 | 4.9 | 10,540 | |
| Jan 06, 2026 | 4.9 | 10,540 | |
| Jan 05, 2026 | 4.9 | 10,540 | |
| Jan 04, 2026 | 4.9 | 10,540 | |
| Jan 03, 2026 | 4.9 | 10,540 | |
| Jan 02, 2026 | 4.9 | 10,540 |
📊 AI Summary
Aceable Insurance appears to have a generally positive reception based on the high volume of reviews and the distribution heavily skewed towards 5-star ratings. Customers frequently praise the ease of the process and the helpfulness of the staff. However, a notable minority of reviews point to issues with claim processing speed and unexpected policy changes.
What customers like
- The process for getting set up or renewing is described as 'super easy' and 'quick'.
- Staff members, particularly customer service representatives, are frequently mentioned as being 'helpful' and 'knowledgeable'.
- Many users appreciate the competitive pricing and straightforward online interface.
Main concerns
- Several recent reviews complain about significant delays in claim processing, with one user stating their claim has been pending for 'over three weeks'.
- A recurring complaint involves unexpected premium increases upon renewal that were not clearly communicated beforehand.
- Some users experienced difficulty reaching a human agent when calling the claims department after initial contact.
Key Themes
Ease of Use/Digital ExperienceCustomer Service QualityClaims Handling EfficiencyPricing Transparency
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano