99designs rating history
Crowdsourcing/Design MarketplaceHistorical rating trends and review volume analysis
Current Rating
Total Reviews
1,482
Verified customer feedback
Recent Change
About 99designs
99designs is a global online platform that connects businesses with a community of freelance creative experts for custom design work, specializing in logos, branding, web design, packaging, and more. The core service model revolves around design contests, allowing clients to receive dozens of concepts from various designers before selecting a winner, though 1-to-1 projects are also available. They aim to help businesses launch, grow, and rebrand through professional design solutions.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.4 | 1,482(+4) | |
| Jan 08, 2026 | 4.4 | 1,478(+2) | |
| Jan 07, 2026 | 4.4 | 1,476(+1) | |
| Jan 06, 2026 | 4.4 | 1,475 | |
| Jan 05, 2026 | 4.4 | 1,475(+1) | |
| Jan 04, 2026 | 4.4 | 1,474(+1) | |
| Jan 03, 2026 | 4.4 | 1,473(+3) | ↑+0.10 |
| Jan 02, 2026 | 4.3 | 1,470 | |
| Jan 01, 2026 | 4.3 | 1,470 | |
| Dec 31, 2025 | 4.3 | 1,470 |
📊 AI Summary
The overall sentiment for 99designs is overwhelmingly positive, with customers frequently praising the high volume and quality of design concepts received through contests. A major recurring theme is the exceptional quality and responsiveness of the customer support team, with several agents specifically named for their helpfulness in resolving issues or guiding users through the process. Designers also view the platform positively, noting its effectiveness for client acquisition and project focus.
What customers like
- Ability to receive dozens of diverse, high-quality design concepts through contests.
- Exceptional and highly responsive customer support resolving technical and process issues quickly.
- High caliber of vetted freelance designers willing to collaborate and make revisions.
Main concerns
- One review mentioned a technical issue with earnings balance updating (though resolved by support).
- One review mentioned needing to contact support multiple times due to 'certain circumstances' (though support was helpful).
- No significant recurring negative themes regarding the core service or platform functionality were present in the provided sample.
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AI Analysis
Monthly comparisons powered by GPT-5-nano