20NINE rating history
Historical rating trends and review volume analysis
Current Rating
4.7
4.7
Total Reviews
26
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.7 | 26 | |
| Jan 08, 2026 | 4.7 | 26 | |
| Jan 07, 2026 | 4.7 | 26 | |
| Jan 06, 2026 | 4.7 | 26 | |
| Jan 05, 2026 | 4.7 | 26 | |
| Jan 04, 2026 | 4.7 | 26 | |
| Jan 03, 2026 | 4.7 | 26 | |
| Jan 02, 2026 | 4.7 | 26 | |
| Jan 01, 2026 | 4.7 | 26 | |
| Dec 31, 2025 | 4.7 | 26 |
📊 AI Summary
Customer sentiment for 20NINE appears largely positive, driven by high satisfaction with the product quality and the speed of delivery. However, a notable minority of reviews point to significant issues with customer service responsiveness and difficulties with returns or refunds, suggesting inconsistency in post-purchase support.
What customers like
- Product quality is frequently praised, with one user noting the item was 'exactly as described and very high quality'.
- Delivery speed is a strong point, with multiple customers mentioning fast shipping.
- The value for money seems to be appreciated by satisfied customers.
Main concerns
- Customer service is a major pain point, specifically citing long wait times and unhelpful responses when issues arise.
- Issues with the returns/refund process are mentioned, indicating potential friction after a purchase.
- A few reviews mention receiving incorrect items or items not meeting expectations, though this is less frequent than service complaints.
Key Themes
Product Quality vs. Service ExperienceShipping EfficiencyPost-Sale Support (Returns/Refunds)
💡 About This Data
Daily Updates
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AI Analysis
Monthly comparisons powered by GPT-5-nano